Trust isn’t built by titles or frameworks, it’s built by paying attention early.

Parachuting into a company as a fractional exec is hard. Expectations are high, timelines are compressed, and people want results fast. What I’ve learned though is that trust has to come before transformation. Early on, I prioritize relationships, getting to know people beyond the surface, understanding how they think, what they care about, and how they operate. And giving benefit of the doubt and a learner’s mindset. When urgency is extreme, you can jump straight into execution, but even then, trust needs to be built in parallel.
Trust isn’t built by titles or frameworks, it’s built by paying attention early.
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Also, Young was featured as a guest on the podcast Off the Books, in the episode “Off the Books - Episode - A Serial Entrepreneur's Pursuit of Happiness with Young Han”. Don’t miss it!